Privacy Policy

1. Overview

XperOne ("we", "our", "us") respects your privacy and is committed to protecting personal data collected through our infrastructure platform, DigitalVault access systems, payment integrations, and reseller onboarding processes.

2. Information We Collect

We may collect the following information:

• Name, email address, phone number
• Business details during onboarding
• Payment transaction metadata (processed via Razorpay)
• License issuance records
• Platform usage logs
• Communication records

3. Payment Processing

Payments are processed through third-party gateways such as Razorpay. We do not store complete card details on our servers. Payment data is governed by the respective gateway's security policies.

4. How We Use Your Information

• To issue digital licenses
• To automate product delivery
• To maintain reseller compliance records
• To monitor revenue share reporting
• To provide support and infrastructure updates

5. Data Security

We implement technical and organizational safeguards to protect your data. However, no online system is completely secure. By using our platform, you acknowledge this inherent risk.

6. Data Retention

License and transaction records may be retained for compliance, accounting, and audit purposes under applicable Indian laws.

7. Sharing of Data

We do not sell personal data. Information may be shared only with:

• Payment processors
• Legal authorities if required by law
• Compliance and infrastructure partners

8. User Rights

Users may request correction or deletion of personal information, subject to legal retention obligations.

9. Updates to This Policy

This policy may be updated periodically. Continued use of services constitutes acceptance of updates.

10. Contact

For privacy-related concerns, contact: privacy@xperone.in